Shipping & Cancellation Policy
Eco Color Store currently ships only within India.
Domestic Shipping (India Only)
Orders are generally dispatched within a reasonable processing time after order confirmation and are typically delivered within 5–12 business days, depending on the delivery location and courier serviceability.
Shipping Partner:
All orders are shipped via Shiprocket and its authorized courier partners.
Delivery Timelines:
Delivery timelines are estimates and may vary due to factors such as courier operations, weather conditions, public holidays, or other circumstances beyond our control.
Pre-Order or Customized Products:
Shipping timelines for pre-ordered or customized products may differ from standard timelines. Estimated dispatch details will be communicated separately at the time of order confirmation.
Address Accuracy:
Customers are responsible for providing complete and accurate shipping details. Eco Color Store is not responsible for delays or non-delivery resulting from incorrect or incomplete address information.
Cancellation Policy
- Orders may be canceled only before they are processed or dispatched.
- Once an order has been shipped, cancellation requests will not be accepted.
- To request a cancellation, customers must contact us at the earliest at contact@ecocolorstore.com with their order details.
- Eco Color Store reserves the right to cancel orders in cases such as payment failure, stock unavailability, or suspected fraudulent activity. In such cases, any payment received will be refunded as per applicable policies.